As a Customer Service Representative, I can manage customer enquiries and complaints, process orders, resolve issues promptly, and maintain positive customer relationships. I focus on providing excellent service, following up on customer concerns, and ensuring customer satisfaction and loyalty, thereby minimizing customer churn and encouraging repeat business
Worked as a Customer Service Intern for a short period before becoming a staff, i handled customer complaints, processing orders, responding to customer enquiries, and resolving issues promptly to ensure customer satisfaction and a positive customer experience.