I can manage customer enquiries and orders, follow up on pending requests, assist customers with their needs, and provide timely support when issues arise. I can support sales and day-to-day operations, organise information, keep track of tasks and follow-ups, and assist with basic administrative work. I am detail-oriented, willing to learn, and able to adapt to new tools and processes. My previous experience in customer service and fashion retail has given me practical experience working directly with customers and supporting sales.
Handled customer enquiries, assisted with product selection, processed and followed up on customer orders, and supported sales through online, phone and in-person interactions. Attended to customer requests and concerns promptly while maintaining good customer relationships and ensuring a smooth purchasing experience. Gained practical experience in fashion retail, sales support, customer service and handling multiple customer needs.
