I am a dynamic and results-driven Personal Fitness Trainer with over 6 years of experience crafting personalized, results-driven routines, leading high-energy classes, and delivering exceptional client experiences. Passionate CrossFitter, Bodybuilder, and Athlete dedicated to helping clients achieve and exceed their fitness goals. Proven track record of competitive success in marathons and high intensity fitness challenges.
Act as supervisory contact for escalation, deliver advance technical troubleshooting and problem-solving solutions for clients. • Manage a team of Support Engineers, help review their cases and drive to resolution. • Mentor and train Support Engineers to provide quality service delivery to improve clients experience which impact positively on their KPI. • Collaborate with subject matter experts and escalation managers when additional support is needed to resolve issues.
