Financial & Operations: Cash Handling, Financial Reconciliation, POS Operations, Inventory Management, Data Entry. • Customer & Admin: Customer Care, Complaint Resolution, Database Management, Report Preparation, Event Coordination. • Professional: Analytical Thinking, Team Collaboration, Time Management, Microsoft Office Suite.
• Executed 80+ daily transactions with minimal discrepancies in cash/POS operations. • Reconciled daily cash balances up to 150,000.
• Enhanced customer service operations by resolving inquiries and complaints promptly. • Ensured data compliance by reviewing account statuses and correcting BVN/customer informa- tion. • Processed weekly transactions with 100% accuracy, adhering to strict banking protocols.
• Facilitated check-in/out processes for 50+ daily guests, ensuring a welcoming environment. • Managed cash and POS payments, generating accurate daily sales and occupancy reports. • Coordinated with internal departments to address guest requests and maintain service standards.
• Managed administrative filings and correspondence for 5 departments. • Supervised a classroom of 40+ students to ensure optimal learning outcomes. • Coordinated 3–5 termly examinations, ensuring strict conduct and documentation. • Organized school assemblies for 100+ students, ensuring orderly execution.
