I am a hardworking and adaptable person with strong communication and problem-solving skills. I can work well both independently and as part of a team.
▪ Handling inbound and outbound customer calls, emails, and Live chats, Instagram ▪ Providing step-by-step instructions or guidance on using the app while placing orders. ▪ Providing timely and accurate information to customers regarding products,policies, and procedures. ▪ Tracking orders, cancellations and refunds. ▪ Assisting customers with troubleshooting technical issues and escalating to the appropriate team for resolution
