Promoted organic skincare products and active ingredients to retail and individual customers. Increased monthly sales revenue through targeted marketing and customer engagement strategies. Built and maintained strong customer relationships, resulting in repeat purchases and referrals. Utilized social media platforms and digital marketing techniques to drive product awareness. Provided product education and demonstrations to improve brand trust and loyalty. Tracked sales performance and prepared weekly sales reports.
Conducted laboratory analysis on 50+ raw and finished sugar samples, optimizing parameters for a 15% yield improvement. Maintained 100% compliance with ISO 22000 and NAFDAC standards through rigorous QC testing. Prepared chemical reagents and ensured proper calibration and functionality of laboratory equipment. Implemented real-time data systems, reducing reporting errors by 25% and production downtime by 20%. Collaborated with production teams to troubleshoot quality deviations in real time.
