Empathetic and detail-oriented customer service professional with 1+ year of hands-on support experience in tech and financial environments. Proven ability to resolve client concerns with speed and professionalism while maintaining high customer satisfaction. Strong communicator, problem-solver, and team collaborator with remote work experience and CRM proficiency.
Handled client inquiries via phone, email, and chat. Managed CRM logs, provided data insights, and trained users on system usage.
