1. Greeting Visitors • Welcome clients, customers, or guests warmly • Offer assistance and direct them appropriately 2. Answering Phone Calls • Handle incoming calls professionally • Transfer calls, take messages, and follow up as needed 3. Managing Appointments • Schedule meetings, bookings, or consultations • Maintain calendars for staff or office rooms 4. Handling Emails & Correspondence • Respond to general inquiries • Forward important messages to the right department 5. Filing and Record-Keeping • Maintain organized records (physical and digital) • Handle documentation like sign-in sheets, visitor logs, etc. 6. Administrative Support • Assist with basic clerical tasks like typing, printing, scanning • Support accounting tasks (e.g. invoices, petty cash, receipts) 7. Office Management • Keep the front desk and reception area tidy and presentable • Manage office supplies and reorder when necessary
I worked as the secretary and front desk officer for a period of one year and handled all the bookkeeping duties from the accounting office
