Telephone calls Microsoft Office Suite Team player Team management Supervision Empathy Euctomor support Problem solving Technical knowledge Communication Tenacity Data entry Data analysis Telesales Presentation Active listening Decision making Inventory management Book-keeping
Analyzed customers' feedback Ensured increase in customer satistaction. Enforced company's values and procedures. Assisted in training customer service staff. Drove customer loyalty Improved customer retention Designed and improved customer experience. Supervised customer service operations. Initiated telemarketing activities via phone conversations weekly and monthly report presentation
