University of ilorin (Microbiology)

Annes classic boutique (Sales representative)

• Delivered personalized customer service, building long-term relationships and creating a welcoming boutique shopping experience. • Listened actively to customer needs and provided tailored product recommendations, boosting satisfaction and increasing return visits. • Handled customer concerns and complaints with professionalism and empathy, consistently turning challenges into positive outcomes. • Recorded daily, weekly, and monthly sales with 100% accuracy, providing the owner with valuable insights for smarter inventory planning. • Maintained a visually appealing, well-organized store, ensuring best-selling products were well-stocked and easy to find. • Promoted in-store offers and managed high customer volumes during peak hours, maintaining quality service under pressure. • Assisted with inventory management and collaborated on stock selection and seasonal planning with the store owner. • Gained strong skills in communication, multitasking, and customer support, now applied in virtual assistant and administrative roles.

(2025)