Custormer care Administrative task Organization
Provided a warm welcome to visitors and clients as they arrive. • Answered, screened, and forwarded incoming phone calls professionally. • Addressed questions and provided information about the organization, services, or products. • Managed and coordinated appointments for staff and clients. • Kept records of visitors by maintaining a sign-in sheet or digital log. • Answered questions and provided information about products, services, and policies via phone, email, o r c h a t .