I excel in telesales, customer service, and administrative support. I am skilled at building strong customer relationships, handling inquiries, and resolving complaints to ensure satisfaction. With experience in promoting products, re-engaging clients, and achieving sales targets, I also specialize in cross-selling and upselling. Additionally, I have strong organizational skills, proficiency in Microsoft Office, and the ability to multitask effectively, making me a reliable and results-driven professional in any team.
• Conducted quality control to ensure alignment with sales goals and KPIs. • Assisted with the market launch and promotion of new and existing products. • Collected customer feedback to improve products and services. • Informed customers about new offerings and product updates through direct phone outreach. • Re-engaged and reactivated dormant users via calls to restore customer activity.
