I specialize in pattern drafting, manual fashion illustration, and garment construction, including skirts, gowns, blouses, trousers, jumpsuits, corsetry and more. With a passion for creating beautiful, well-fitted designs, I handle everything from cutting to sewing, ensuring each piece is crafted with care. Currently, Iām enhancing my skills at VivyEse Fashion Academy to deepen my knowledge and expertise in the world of fashion.
As a customer service representative at Zeenab Group, I focus on ensuring that every customer interaction is smooth, helpful, and positive. I assist customers with their inquiries, help resolve any issues they may have, and provide clear, timely solutions. Beyond offering support, I also actively engage with potential clients, introducing them to our services, guiding them through the subscription process, and helping them choose the right plan for their needs. I make it a priority to stay informed about our latest products and services so I can provide accurate and up-to-date information. Building strong relationships with customers is important to me, and I enjoy making sure they feel valued and supported. I also work closely with other departments to address any challenges and ensure that our customers' needs are met efficiently. By keeping detailed records of interactions, I can track progress and offer insights for continuous improvement. I take pride in making the onboarding process as seamless as possible for new clients and enjoy being a key part of their journey with Zeenab Group.