Managed customer inquiries via phone, and social media, ensuring timely and professional responses. ? Created and curated engaging social media content to promote products and foster audience interaction. ? Resolved customer complaints and issues with empathy and efficiency, striving for positive outcomes. ? Represented the brand at events such as GTCO fashion week. ? Maintained accurate records of customer interactions and assisted in inventory management. ? Performed basic Photography operations such as snapping, editing, and resizing for social media.
Execute digital marketing campaigns across social media platforms like Facebook and WhatsApp, to drive brand awareness and increase sales. Managed customer orders and inquiries through social media platforms like WhatsApp, ensuring timely responses and excellent customer service. Create engaging content for social media platforms, maintaining brand consistency. Manage social media accounts, foster community engagement and amplify brand reach. Cultivate partnerships with influencers and brand ambassadors to expand audience reach and credibility. Analyze monthly marketing performance for strategic decision making and to optimize marketing efforts.
