University of benin (Accounting)

ZEGAMING NIGERIA LIMITED (Fraud and Payment Officer)

● Review and evaluate documentation for new customers’ account. ● Handle the prompt processing of daily withdrawals. ● Report and escalate transactional discrepancies & disputes to the team leads for further action. ● Monitor clients’ accounts and analyze daily transactional data for suspicious activities. ● Ensure that each customers’ database accurately reflects all key personal information and documents, as received. ● Identify emerging fraud threats to be able to provide recommendations on system controls, establishment of policies, and improvement of operational procedure. ● Ensure all fraudulent transactions and accounts are promptly spotted to minimize risk to the company.

Daibau Group, Nigeria (Client Acquisition Officer)

● Market the organization’s services to businesses and artisans, and monitor their acceptance. ● Monitor inbound and outbound calls, emails and chats from clients. ● Compile and constantly update the list of potential leads. ● Manage workflow and arrange meetings with prospective clients. ● Maintain accurate records of conversations with clients and analyze the data for improved customer experience. ● Assist in the development of promotional strategies and service enhancement. ● Escalate and resolve areas of issues as raised by clients

Social Tiktok Brand (@Hersoulisbroken) (Social Media Manager)

-Tiktok content planning, creation, and scheduling. -Design engaging graphics for social media. -Video and photo editing. -Comment and DMs Support -Tiktok trend and content research -Performed other duties as assigned

Fit Heiress Nigeria (Social Media Manager)

- Content planning, creation, and scheduling across social media platforms. - Design engaging graphics for social media platforms and digital products. - Video editing - Managed bookkeeping tasks for the business. - Execute basic marketing and promotion of products and services - Manage community groups on various social media platforms - Promptly attend to client enquiries and complaints via mails, calls and comment sections

(2019)