A highly motivated and results-oriented young professional with 3+ years of experience in the loan recovery industry. Proven ability to effectively communicate with borrowers, negotiate payment plans, and resolve disputes. Seeking a challenging position in a fast-paced environment where I can use my skills and experience to make a difference in people's lives. Customer Service Oriented, Possesses strong communication skills both in written and oral formats with expertise in Microsoft Office Packages such as Word, Excel and PowerPoint. Highly skilled in refined leadership and dynamic people management with the ability to utilize project management strengths; Confident and possesses overall personalities. Versed in entrepreneurial awareness and emotional intelligence to resolve problems and meet clients’ needs. Dynamic and enthusiastic; works well in teams to meet deadlines and solve complex tasks.