Hire the best candidate for the job
Please Beware of Scammers! ArtisanOga does not request payment from candidates for processing job applications. If you receive any suspicious links, text messages, or calls implying otherwise, please do not respond to such requests.

Candidate's Profile

Cynthia Usoro

Administrative
  • Member Since 19th of August 2023
  • Location lagos,Nigeria
  • Experience 3 Years
  • Job Preference
    Full Time
  • Employability Training
  • Soft Skill Training
  • Hire Me

About Me

I am an HR With a  proven track record in Human Resources support and administrative tasks,Customer service skills and  I am confident in my ability to contribute to your team's success.

Throughout my career, I have gained valuable experience in handling various HR functions, including employee onboarding, benefits administration, and maintaining personnel records. My proficiency in HRIS software and strong attention to detail ensure accuracy and efficiency in these processes. Additionally, my solid organizational and multitasking skills have enabled me to effectively manage administrative tasks such as scheduling, travel coordination, and document preparation.

What sets me apart is my dedication to fostering a positive and inclusive work environment. I am passionate about assisting employees and addressing their needs, which aligns perfectly with Company commitment to employee well-being.

 

Education

University of Uyo (History and international Relations)

2019

HR Payroll Skills Default (GPT-3.5) User What are my hr skills in terms on payroll ChatGPT It seems you're asking about your HR skills related to payroll. Could you please provide more details or clarify your question so I can assist you better? Are you looking for information on specific payroll tasks, software, compliance, or something else? User Tell me more on specific payroll task ChatGPT Sure, here are some specific payroll tasks that fall within the realm of HR skills: Calculating Wages: This involves determining employee salaries, hourly wages, overtime pay, and any bonuses or commissions. Tax Withholding: Ensuring accurate withholding of federal, state, and local taxes from employees' paychecks and remitting them to the appropriate government agencies. Benefits Deductions: Managing deductions for benefits such as health insurance, retirement plans, and other employee benefits. Timekeeping: Tracking and managing employee hours worked, including regular hours, overtime, and paid time off. Payroll Processing: Actually processing payroll, which includes generating paychecks or direct deposits, calculating deductions, and distributing pay stubs. Recordkeeping: Maintaining accurate records of payroll transactions, including employee earnings, tax withholdings, and other deductions. Compliance: Ensuring that payroll practices adhere to labor laws, tax regulations, and other legal requirements. Payroll Reporting: Generating various reports related to payroll, such as year-end tax documents (W-2s), labor cost analyses, and more. Garnishments: Handling wage garnishments due to court orders or other legal actions. Payroll Software: Utilizing payroll software to streamline and automate various payroll tasks, reducing the risk of errors. New Hires and Terminations: Adding new employees to the payroll system and handling final paychecks and paperwork for terminated employees. Auditing and Reconciliation: Regularly reviewing payroll records to identify any discrepancies or errors and reconciling them appropriately. These tasks require attention to detail, a good understanding of relevant laws and regulations, and the ability to handle sensitive financial and personal information with confidentiality. Keep in mind that the complexity of payroll tasks can vary based on the size of the organization and the specific payroll systems in place. Customer Satisfaction: Monitoring and evaluating customer feedback to gauge satisfaction levels and identify areas for improvement. Strategy Development: Creating and implementing strategies to enhance the overall customer experience, including improving processes, communication, and service quality. Cross-Functional Collaboration: Working closely with various departments, such as marketing, sales, and product development, to align customer experience efforts and ensure a consistent brand message. Data Analysis: Analyzing customer data to identify trends, patterns, and insights that can lead to better customer engagement and service. Training and Development: Training employees to provide exceptional customer service and empowering them to handle customer inquiries and concerns effectively. Complaint Resolution: Addressing customer complaints and issues promptly, ensuring resolutions that meet or exceed customer expectations. Feedback Collection: Implementing methods to collect feedback from customers, such as surveys, focus groups, and social media monitoring, to gain insights for improvement. Customer Journey Mapping: Mapping out the entire customer journey to identify touchpoints, pain points, and opportunities for improvement. Personalization: Implementing strategies for personalized customer experiences, tailoring interactions based on customer preferences and needs. Measuring Performance: Establishing key performance indicators (KPIs) to measure the success of customer experience initiatives and track progress over time. Innovation: Identifying innovative ways to engage customers and differentiate the company in the market by offering unique and memorable experiences. Crisis Management: Handling challenging situations and crises that could impact customer satisfaction, reputation, or loyalty. Technology Utilization: Leveraging customer relationship management (CRM) systems and other technologies to streamline interactions and provide better service.

Work Experience

Zkteco biometric west Africa (Customer experience manager)

0 - 0

HR Payroll Skills Default (GPT-3.5) User What are my hr skills in terms on payroll ChatGPT It seems you're asking about your HR skills related to payroll. Could you please provide more details or clarify your question so I can assist you better? Are you looking for information on specific payroll tasks, software, compliance, or something else? User Tell me more on specific payroll task ChatGPT Sure, here are some specific payroll tasks that fall within the realm of HR skills: Calculating Wages: This involves determining employee salaries, hourly wages, overtime pay, and any bonuses or commissions. Tax Withholding: Ensuring accurate withholding of federal, state, and local taxes from employees' paychecks and remitting them to the appropriate government agencies. Benefits Deductions: Managing deductions for benefits such as health insurance, retirement plans, and other employee benefits. Timekeeping: Tracking and managing employee hours worked, including regular hours, overtime, and paid time off. Payroll Processing: Actually processing payroll, which includes generating paychecks or direct deposits, calculating deductions, and distributing pay stubs. Recordkeeping: Maintaining accurate records of payroll transactions, including employee earnings, tax withholdings, and other deductions. Compliance: Ensuring that payroll practices adhere to labor laws, tax regulations, and other legal requirements. Payroll Reporting: Generating various reports related to payroll, such as year-end tax documents (W-2s), labor cost analyses, and more. Garnishments: Handling wage garnishments due to court orders or other legal actions. Payroll Software: Utilizing payroll software to streamline and automate various payroll tasks, reducing the risk of errors. New Hires and Terminations: Adding new employees to the payroll system and handling final paychecks and paperwork for terminated employees. Auditing and Reconciliation: Regularly reviewing payroll records to identify any discrepancies or errors and reconciling them appropriately. These tasks require attention to detail, a good understanding of relevant laws and regulations, and the ability to handle sensitive financial and personal information with confidentiality. Keep in mind that the complexity of payroll tasks can vary based on the size of the organization and the specific payroll systems in place. Customer Satisfaction: Monitoring and evaluating customer feedback to gauge satisfaction levels and identify areas for improvement. Strategy Development: Creating and implementing strategies to enhance the overall customer experience, including improving processes, communication, and service quality. Cross-Functional Collaboration: Working closely with various departments, such as marketing, sales, and product development, to align customer experience efforts and ensure a consistent brand message. Data Analysis: Analyzing customer data to identify trends, patterns, and insights that can lead to better customer engagement and service. Training and Development: Training employees to provide exceptional customer service and empowering them to handle customer inquiries and concerns effectively. Complaint Resolution: Addressing customer complaints and issues promptly, ensuring resolutions that meet or exceed customer expectations. Feedback Collection: Implementing methods to collect feedback from customers, such as surveys, focus groups, and social media monitoring, to gain insights for improvement. Customer Journey Mapping: Mapping out the entire customer journey to identify touchpoints, pain points, and opportunities for improvement. Personalization: Implementing strategies for personalized customer experiences, tailoring interactions based on customer preferences and needs. Measuring Performance: Establishing key performance indicators (KPIs) to measure the success of customer experience initiatives and track progress over time. Innovation: Identifying innovative ways to engage customers and differentiate the company in the market by offering unique and memorable experiences. Crisis Management: Handling challenging situations and crises that could impact customer satisfaction, reputation, or loyalty. Technology Utilization: Leveraging customer relationship management (CRM) systems and other technologies to streamline interactions and provide better service.

Tek Experts Nigeria (HUMAN RESOURCE MANAGER)

2019 - 0

 

 

Recruitment ,Background check

Onboarding process for new Hire

Training and Development 

 Calculating Wages: This involves determining employee salaries, hourly wages, overtime pay, and any bonuses or commissions.

Benefits Deductions: Managing deductions for benefits such as health insurance, retirement plans, and other employee benefits.

Timekeeping: Tracking and managing employee hours worked, including regular hours, overtime, and paid time off.

Payroll Processing: Actually processing payroll, which includes generating paychecks or direct deposits, calculating deductions, and distributing pay stubs.

Recordkeeping: Maintaining accurate records of payroll transactions, including employee earnings, tax withholdings, and other deductions.

Handling compensation and Benefit

Appraisals and Bonuses

 

 

 

 

 

 

Work Photos

Skills

Human Resources

Awards & Certificates

Skill Endorsements From Employers

Human Resources
0%

Employers' Feedback

Trusted By